Contact . we reply within a day

Get in touch.

Questions, press, evidence requests, enterprise. Send a note below or email us directly. We reply within one business day, every day.

How to reach us

One inbox. Three topics.

You can also email us directly. The topic just helps us route it to the right place.

General . support

Account, billing, the detector

Questions about your account, pricing, refunds, or the detector itself. Same-day reply on weekdays.

support@aivoicedetector.com
Press . evidence

Journalism and legal use

Press inquiries, evidence chain questions, expert witness availability, methodology audits.

press@aivoicedetector.com
Enterprise . API

API and custom contracts

Newsroom, bank, call center, or federal use. Custom retention, dedicated retraining, SLAs.

enterprise@aivoicedetector.com
Office . London

Where we work.

One office in Covent Garden. Postal mail is fine, though email is faster.

Postal address
aivoicedetector.com
71-75 Shelton Street
Covent Garden
London WC2H 9JQ
United Kingdom
Working hours
Mon to Fri . 9:00 to 18:00 GMT
Same-day reply on email
Weekend coverage for P1 incidents
Bank holidays . next-day
FAQ . common questions

Quick answers.

Before you email, the answer might be here.

I have an audio clip to check. What do I do?
Use the detector at /is-this-ai. No account required for a single verdict. Drag a file or paste a URL.
I am a journalist. Can I cite a verdict?
Yes. Every verdict has a permanent URL and APA-style citation. The methodology is published on the blog. Email us if you need a formal letter for an editor.
I run a newsroom. Can we get an API key?
Yes. Email with team size and expected volume. We will set up the right plan or a custom enterprise contract, usually within a day.
I have a billing issue.
Email with your account email and the issue. Refunds are processed same-day for cancellations on annual plans.
I want to delete my account.
Sign in to app.aivoicedetector.com and use the delete button in account settings. Or email us and we will do it for you.
I think the detector got it wrong.
Tell us. Send the clip, the verdict URL, and what you think the truth is. We log every disputed verdict and use them to improve the model.

A person reads every message. No ticket queue, no chatbot, no auto-responder. You write, we read it, and you usually hear back the same day.

Press, evidence requests, billing, and bug reports all land in the same inbox. The topic just helps us triage.

Write. We reply.

Email us Open the detector