Account, billing, the detector
Questions about your account, billing, or the detector itself. Same-day reply on weekdays.
support@aivoicedetector.com
Contact . we reply by email
Get in touch.
Questions, press, evidence requests, enterprise. Send a note below or email us directly. We reply by email.
Got it. We'll reply by email.
Thanks for reaching out. Your message is on its way to the team.
How to reach us
How to reach us.
You can also email us directly. The topic just helps us route it to the right place.
General . support
Press . evidence
Journalism and legal use
Press inquiries and questions about using results in journalism or legal work.
press@aivoicedetector.comEnterprise . API
API and custom contracts
Newsroom, bank, call center, or federal use. Higher volumes and API questions.
enterprise@aivoicedetector.comContact
Postal address.
Postal mail is fine, though email is faster.
Postal address
Deepfake Detector Inc
410 rue Saint-Nicolas, Suite 236
Montreal, Quebec H2Y 2P5
Canada
410 rue Saint-Nicolas, Suite 236
Montreal, Quebec H2Y 2P5
Canada
Email
Product and accounts: support@aivoicedetector.com
Press: press@aivoicedetector.com
Volume and contracts: enterprise@aivoicedetector.com
Press: press@aivoicedetector.com
Volume and contracts: enterprise@aivoicedetector.com
FAQ
Frequently asked questions.
Before you email, the answer might be here.
I have an audio clip to check. What do I do?
Use the detector at /is-this-ai. No account required for a single verdict. Drag in a file.
I am a journalist. Can I use a verdict in journalism or legal work?
Yes. Every result can be saved to your history and shared with a link. How the detector works is explained on the blog. Email us if you need a formal letter for an editor.
I run a newsroom. Can we get an API key?
Yes. Email with team size and expected volume. We will help you choose the right plan.
I have a billing issue.
Email with your account email and the issue. Cancelling stops renewal; you keep access until the end of the period you paid for.
I want to delete my account.
Sign in to app.aivoicedetector.com and use the delete button in account settings. Or email us and we will do it for you.
I think the detector got it wrong.
Tell us. Send the clip, the verdict URL, and what you think the truth is. We log every disputed verdict and use them to improve the model.
A person reads every message. No ticket queue, no chatbot, no auto-responder. You write, a person reads it, and you hear back by email.
Press, evidence requests, billing, and bug reports all land in the same inbox. The topic just helps us triage.